摘要:自去年开设《服务大比拼》栏目以来,本报记者通过到销售网点实地走访,以与用户及经销商接触等方式,对主要卡、客车企业的售后服务质量进行了多方位调查。调查范围涉及:销售人员服务水平及销售网点布置、企业网站、企业服务邮箱等信息反馈平台、宣传彩页设计等。根据企
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